Shipping, Return, and Exchange Policies

Shipping, Returns & Exchanges

If you are not satisfied with your purchase, please contact us by phone. You may request a return or exchange at any time. Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase. Shipping must be paid by customer for the return, and we will mail you a replacement free of charge.

Deliveries to United States Customers take on average 10 days to arrive, depending on the shipping method used. Deliveries to other countries may take longer. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 60 days of purchase date, the customer is entitled to a refund of the purchase in full.

Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods include the United States Postal Service, UPS and FedEx. Please note that customers outside the United States shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.

 

Lifetime Guarantee

No catches, no gimmicks. Your Devere Enterprises Glad Hand Lock products are guaranteed for life. Period.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.gladhandlock.com and DeVere Enterprises and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to DeVere Enterprises include www.gladhandlock.com and DeVere Enterprises. The DeVere Enterprises website is a sales site. By using the DeVere Enterprises website, you consent to the data practices described in this statement.

Collection of your Personal Information

DeVere Enterprises may collect personally identifiable information, such as your name. If you purchase DeVere Enterprises’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by DeVere Enterprises. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DeVere Enterprises website.

DeVere Enterprises encourages you to review the privacy statements of websites you choose to link to from DeVere Enterprises so that you can understand how those websites collect, use and share your information. DeVere Enterprises is not responsible for the privacy statements or other content on websites outside of the DeVere Enterprises website.

Use of your Personal Information

DeVere Enterprises collects and uses your personal information to operate its website(s) and deliver the services you have requested.

DeVere Enterprises may also use your personally identifiable information to inform you of other products or services available from DeVere Enterprises and its affiliates. DeVere Enterprises may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

DeVere Enterprises does not sell, rent or lease its customer lists to third parties.

DeVere Enterprises may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DeVere Enterprises, and they are required to maintain the confidentiality of your information.

DeVere Enterprises may keep track of the websites and pages our users visit within DeVere Enterprises, in order to determine what DeVere Enterprises services are the most popular. This data is used to deliver customized content and advertising within DeVere Enterprises to customers whose behavior indicates that they are interested in a particular subject area.

DeVere Enterprises will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DeVere Enterprises or the site; (b) protect and defend the rights or property of DeVere Enterprises; and, (c) act under exigent circumstances to protect the personal safety of users of DeVere Enterprises, or the public.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, DeVere Enterprises uses the following:

Security Metrics

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

DeVere Enterprises does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from DeVere Enterprises by contacting us here:

– Web page: www.gladhandlock.com

– Email: deverent@gmail.com

– Phone: (716) 949-0381

Changes to this Statement

DeVere Enterprises will occasionally update this Statement of Privacy to reflect company and customer feedback. DeVere Enterprises encourages you to periodically review this Statement to be informed of how DeVere Enterprises is protecting your information.

Contact Information

DeVere Enterprises welcomes your questions or comments regarding this Statement of Privacy. If you believe that DeVere Enterprises has not adhered to this Statement, please contact DeVere Enterprises at:

DeVere Enterprises

1778 west ave

Marilla, New York 14102

 

Email Address:

deverent@gmail.com

Telephone number:

716-462-2417

Effective as of October 23, 2017